How do I cancel my transaction or get a refund?
Please call us at 1.844.456.2543 to request a cancellation or refund. Funds that have been claimed by your beneficiary or
deposited to their bank account can no longer be cancelled or refunded.
If you sent money via cash, a check will be mailed to you.
For debit or credit card, the money will be refunded to your card within 3-4 business days.
For ACH Bank Account if you cancel or request a refund on the same day, the money will not be taken from your account.
However, if you request a refund and the ACH payment was made on a previous day, the money will be refunded within 3-4 business days.