How we keep your money safe and secure
If you’re sending money to friends and family in the Philippines, do you worry about the security of your transactions?
If you send money to the Philippines from the US through ML Remit, you need not have any concerns about its safety.
We offer secure, convenient, fast money transfers, and you can send money using your bank account or credit/debit card,
with transfers that go through almost immediately.
ML Remit adheres to federal regulations for remittance transfer providers. These regulations require us to:
Provide information about the exchange rate, our fees and taxes,
and the amount of money expected to be delivered.
Offer clear information about when the money will be available,
and how to submit a complaint, cancel a transfer, or respond to an error.
Give you a chance to cancel the transfer within thirty minutes if you need to do so,
at no charge.
Investigate any errors that may occur, and notify you of our findings.
Complying with federal regulations is one way we work hard to keep your money safe and secure, but it’s not the only way.
Another step we take is to require the proper identification from anyone coming to one of our Philippines locations to collect money.
Acceptable forms of identification include:
These include an Alien Certification of Registration, Immigrant Certification of Registration,
Driver’s License issued by the Philippine government, Government Service Insurance System Electronic ID card,
an Overseas Worker pass, or a passport. They also include Police Clearance Certificates, Professional Regulation
Commission ID, Seaman’s Book and Seafarer’s Registration Certificate, Senior Citizen’s ID,
Social Security System ID with photo, Voter’s ID, and otherGovernment Office and GOCC IDs.
Other acceptable forms of ID:
In addition to these government IDs, you can also provide an Integrated Bar of the Philippines Membership Card,
or Barangay Identification.
You can only use your employment ID is your company is registered, supervised, or regulated by the Securities
and Exchange Commission, BangkoSentral ng Pilipinas, or the Insurance Commission.
Recipients who are minors can use their school ID to pick up their money. The first time, however, they are asked
to provide documentation of their current school enrollment, such as an enrollment card, receipts from the school,
or assessment strips.
Principally based in the Philippines, with over 2500 locations throughout that country, ML Remit is part of M. Lhuillier Financial Services,
a financial establishment working hard to be a world-class institution. As such, we charge fair and competitive rates for our customers,
and consistently seek opportunities for growth and development, while maintaining a mindset of quality, customer care, and social responsibility.
For more information, you can visit our website, or call us toll-free at 1-844-456-2543.